I guess Jetstar’s policy for customer service is NOT to communicate with customers. Please try again, or check our help pages for an answer. Please have any relevant supporting documents with you for us to verify online. You need to choose the option to contact the executives and will be connected to the live person. It is a subsidiary of Qantas, which was launched in response to low-cost airline Virgin Australia. 131 538. charges apply, Monday to Sunday. The Government need to encourage competition in the market or regulate the Qantas Jetstar monopoly which is failing Australians so badly. - There are no defined guidelines that determine a refund request’s success. For the quickest way to make a refund request, our virtual assistant Jess can help. Chat with us for other changes like passenger details and route changes to avoid a Change Fee within one hour of booking. We're really busy right now, but we’ll have an agent available to help you soon. Fare Difference may apply. Go to our Holiday bookings page for information and contact details. The email told us to phone an Australian customer service number (our cost) and we were told we had been moved to business on Virgin the following afternoon. 02495 Jetstar Japan Co., Ltd. Jetstar Holidays K.K. This is the number listed on their travel alerts page. … Our Live Chat team is ready to help. Jetstar Airways Pty Ltd, ABN: 33 069 720 243. Let Ask Jess, our virtual assistant, help you with your request. Singaporean Travel Agent License No. You can call Jetstar Airways at phone number, write an email, fill out a contact form on their website www.jetstar.com, or write a letter to Jetstar Airways Pty Ltd, 79 Victoria Parade, Collingwood, Victoria, 3066, Australia. If you’re travelling with more than one infant, or you would like to book a seat for your infant, please chat with us to make your booking. Our Live Chat team is ready to help. Some fees may apply. It is among the parts of Jetstar Airways and is the low cost supporting airline of Qantas airline. You’ll need your booking reference and the email you used for your original booking. You'll need your booking reference, which you can find on your itinerary. 1829. ประเทศไทย (ภาษาไทย), 香港特別行政區,中國 (繁體中文), Monday to Saturday 8.00am to 6.00pm (local time), charges apply, Monday to Sunday in English, charges apply, in English, Monday to Sunday, press 2 for English, charges apply, Monday to Sunday 9.00am to 9.00pm (local time), calling from a PHS device, charges apply, Monday to Sunday 9.00am to 9.00pm (local time), Monday to Friday, 9.00am to 5.00pm (local time), toll free from local landlines only, Monday to Sunday, Monday to Friday (Reservations: 08:30am-05:30pm, Ticketing: 08:30am-05:00pm), charges apply, in English, Monday to Friday, 8:30am to 5:30pm (local time); Sunday, 8:30 to 12:30pm (local time), toll free, phone must be connected to CAT network, in English, Monday to Sunday, Mobifone Corporation Network, Mon-Sun (toll-free, English only), Viettel Group Network, Mon-Sun (toll-free, English only), VNPT/ Vinaphone Network, Mon-Sun (toll-free, English only). Chat with us to cancel a booking or update your surname. And Jetstar has $486 of my money! 24 hour customer service for Jetstar Mastercard and Platinum Mastercard can be reached at the jetstar contact number 1300 150 100 inside Australia, or +612 8232 4677 from outside Australia. Jetstar Asia Airways Pte Ltd, BRN: 200403570D. Temporary reduction in contact centre hours: Due to the COVID-19 crisis, our English contact centre is now available 7 days a week from 8am – 8pm. Singaporean Travel Agent License No. Go to our Group bookings page for information and contact details. If you’re outside Australia call: +612 8232 4677. Please have any screenshots or itineraries with you ready for us to check online. Jetstar Japan Co., Ltd. Jetstar Holidays K.K. Let us know if you'd like to make new booking or get help with a cancelled flight. Jetstar Regional Services Pte Ltd, BRN: 201229688K. +855 23 220 909. - After receiving the offer a full refund, you may call customer service to ‘request’ a refund. Jetstar "customer care" - 1300 360 933. Commissioner of Japan Tourism Agency Registered Travel Agency No. Jetstar first used live chat in 2011 to help customers booking holiday packages on Jetstar.com and customer feedback for this service has been positive. Club Jetstar and Frequent Flyer Loyalty programs, Jetstar Credit Card & Travel Insurance products, Check your email address before requesting your credit voucher, Claim additional expenses as a result of your flight delay or cancellation, Bookings for more than one infant, or an infant in a seat, ประเทศไทย (ภาษาไทย), 香港特別行政區,中國 (繁體中文). Jetstar Customer Care. For 24 hour customer service, or lost or stolen cards, contact us on: 1300 150 100. Jetstar Japan Co., Ltd. Jetstar Holidays K.K. Customer service Jetstar : 131 538 Jetstar lost, late or damaged baggage: 1800 687 374 Group bookings Jetstar: 1300 792 688 Jetstar Travel Card: 1300 013 800 Travel insurance enquiries Jetstar: 1800 257 504 Jetstar Mastercard and Platinum Mastercard: 1300 150 100 Jetstar lost or stolen cards: 1300 013 800 Frequent flyer enquiries: 13 11 31. Speak to our team who will help you book your trip. Singaporean Travel Agent License No. If you’re outside Australia call: +612 8232 4677. However, this is a 'known'. GPO Box 4713, Melbourne VIC 3001, Australia. Its main competitors in the low-cost market are Virgin Australia. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Jetstar in an easy-to-use summary, as well as a full comparison of the 2 ways to reach Jetstar, compared by speed and customer recommendations. Temporary reduction in contact centre hours: Due to the COVID-19 crisis, our English contact centre is now available 7 days a week from 8am – 8pm. NEW ZEALAND. Our team is ready to help. If your card is lost or stolen, call the jetstar customer service number at any time on the number 1300 013 800 within Australia, or +6… Customer Care. Jetstar contact phone numbers as listed on the Jetstar site: Australia - 131 538 (+61 3 9347 0091) New Zealand - 0800 800 995 (+61 3 9347 0091) Cambodia - 855 23 220-909 or 855 63 964-388; China - 4001 201 260 (+61 3 9347 0091) Fiji - 800 2171 (+61 3 9347 0091) Hong Kong - 800 962 808 (+61 3 9347 0091) Jetstar Regional Services Pte Ltd, BRN: 201229688K. GPO Box 4713, Melbourne VIC 3001, Australia. Phnom Penh. With its fleet of 64 Airbus aircraft, the company operates a network of 34 national and international destinations. Please have any relevant proof of payment documents, such as bank statements or transaction receipts, with you before starting the chat. Our Live Chat team is ready to help. Please have any relevant baggage receipts or claim documents with you for us to check online. Phone: +44 (0) 207 307 3082 Email: JetStar@pmi-music.com. Let Ask Jess, our virtual assistant, help you. Chat with us to add baggage, seats, meals or entertainment to your booking. Got a payment problem or need to check your refund status? Reduction in contact centre hours: due to COVID-19, our English contact centre is now available 7 days a week from 8am – 8pm. The trick is that at first blush the Jetstar flight seems cheaper than the comparable Virgin flight, but once you consider the necessary add-ons the Jetstar flight might be equal or dearer to the Virgin flight. For updates on departures and arrivals, check your flight status now. You need to choose the option to contact the … Jetstar Asia Airways Pte Ltd, BRN: 200403570D. Commissioner of Japan Tourism Agency Registered Travel Agency No. Check that it’s up to date! Jetstar Asia Contact Phone Number is : +65 63180888,+65 8006161977 and Address is 30 Airport Boulevard, PO Box 323, Budget Terminal, Singapore 819662 Jetstar Asia traded as Jetstar Asia Airways Pte Ltd is a Singapore based airline. Go to our Price Beat Guarantee page to submit a Price Beat Guarantee booking request. Ask Jess, our virtual assistant, to help you with your claim. The airline has domestic operations in … The quickest and easiest way to make changes to your booking is at Manage booking. 1829. 02495. Some fees may apply. After 20 years as a frequent Jetstar customer I am now finished with them. Ask Jess can find your voucher. Your credit voucher will be sent to your email address. Please let us know what you need for your insurance claim and our team will email you a document within five days. Some fees may apply. Contact Jetstar Airways customer service. I'm calling using my Bali SIM card and have tried with and without the prefixes, but all I … When we checked in at Virgin we were told Jetstar had downgraded us to economy. Customer Care. AUSTRALIA. Jetstar Customer Care. Jetstar Airways is the number one Australian low-cost airline headquartered in Melbourne, Australia. Name CAMBODIA. If you can’t find what you’re looking for, please give us a call on one of the numbers listed below. AUSTRALIA. That aside, the service … Our Live Chat team is ready to help if you have a duplicate booking. If you made your booking within the last hour and need to change your flight times or date, go to Manage booking to avoid fees. All our agents are currently busy or unavailable.Our contact centre is open 7 days a week from 8am – 8pm (local time).Please try again later or check our help pages. Our Live Chat team are ready to help. Temporary reduction in contact centre hours: Due to the COVID-19 crisis, our English contact centre is now available 7 days a week from 8am – 8pm. Some fees may apply. Jetstar Airways Pty Ltd, ABN: 33 069 720 243. The latest today was a flight to Auckland to connect with cruise. Jetstar Regional Services Pte Ltd, BRN: 201229688K. Commissioner of Japan Tourism Agency Registered Travel Agency No. For 24 hour customer service, or lost or stolen cards, contact us on: Jetstar Airways Pty Ltd, ABN: 33 069 720 243. Go to the Frequent Flyer page for all contact information and enquiries about our Frequent Flyer partners. Please have your Voucher or Gift Card details ready before starting the chat. Please have screenshots or itineraries ready for us to check online. For more information and to check the terms and conditions go to Jetstar Credit Cards. Customer Service Portal ... Jetstar Airways Pty Ltd, ABN: 33 069 720 243. We have lots of helpful answers and information on our contact us page. The next best way to talk to their customer support team, according to other Jetstar customers, is by calling their +61-866 397 8170 phone number for their Customer Service department. NEW ZEALAND. For credit voucher FAQs, booking flexibility advice and details of the Fly Well program, check out the COVID-19 Help hub. Flight date and time. Hello! Jetstar Asia Airways Pte Ltd, BRN: 200403570D. If your flights, holiday packages or hotel bookings have been impacted by COVID-19 (Coronavirus), learn more about your options by reading these FAQs. AUSTRALIA. For those few customers who feel they have not experienced our usual excellent customer service, we apologise for the inconvenience and ask that you contact us at Jetstar Telephone Reservations 0800 800 995 within NZ or via email to customer.relationships@jetstar.com so we can provide our normal consistent high level of service. Jetstar customer care a complete misnomer, 86% of Jetstar reviews at 1 star says it all. So I’ve wasted 3 hours of my time trying to get help with a problem for a flight that’s in 48 hours. Jetstar Phone Number +61-383761165 : You can make a call to the customer support of the airline. Please have your booking reference, Qantas Frequent Flyer details or Club Jetstar details ready before starting the chat. The fastest way to update your email address and request a credit voucher is through manage booking. 02495. Contacting Jetstar - by phone or otherwise While +61-800-6161-977 is Jetstar's best toll-free number, there are 2 total ways to get in touch with them. About Jetstar Some rude service at times was bad enough, but our last 3 flights have all been cancelled at short notice, usually late at night leaving us stranded. Here is the Unofficial Jetstar Refund Policy Guidelines: - Offer of a full refund is not a commitment that Jetstar will refund your fare. General enquiries about the Travel Card can be directed to customer service number 1300 013 800 from Australia, or +612 8209 4190 from outside Australia. For more information and to check the terms and conditions go to Jetstar Credit Cards. Monday to Saturday 8.00am to 6.00pm (local time) +613 9645 5999. Chat with us if you need to bring a car seat or if you’re travelling with more than one infant. Worse was the return flight which Jetstar cancelled a few hours before departure. Flight date and time. Chat with us if you need to request specific assistance or would like to discuss your specific assistance needs. Jetstar Regional Services Pte Ltd, BRN: 201229688K. 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